We hope that your experience with trendmarlin.com is as effortless as possible, however, we do acknowledge that questions may arise.
 | Where is my order? This is a question we frequently get asked to we put together a shipping guide here and you can track your order here. Please note customers are responsible for any customs and tax charges for their order. |
 | What is my tracking number? Tracking will be available 4-6 days after your order. Please do reach out if you haven’t received yours after 7 by contacting support. |
 | Ammendments and Cancellations If you need to makes changes to your order you will need to contact us within 24hrs of placing the order. We Can Change: – Your delivery details – Your name – Your email – Your phone number Cancellations – You must contact us withing 12 hours. – We cannot cancel your order once it has already been shipped. – You can view our full refund policy here. |
 | My Item Arrived Damaged We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment. If this happens to you, please reach out with: – Your order number. – A picture of the damaged product. Once received, we’ll be happy to send out another free of charge. |
 | Contact us If we still haven’t managed to answer your question please feel free to contact us and we’ll get back to within 24hrs 🙂 |